career management

Understanding your clients 3 simple rules: Try to put yourself in the client’s shoes. What might they be thinking? Try to work out the client’s priority of needs How capable does the client think we are in solving/meeting their needs? What the client is thinking … Have they bothered to find out about my business? […]

The six levels of delegation Delegation is a great way to save time. Apart from saving time, delegation helps motivate your staff by giving them responsibility. Depending on how much control you want to have over a delegated task, you can choose from one of the six levels of delegation to control the outcome and […]